Collect Donations at Registration

Organizers can now collect donations at registration from volunteers! Whether it's a membership fee, program expense, or general donation, volunteers can submit a payment right when they register. Everything stays in one place, making the process simpler for you and your volunteers—no more juggling outside tools or chasing down payments later.

How to Enable Donation Collection

Prerequisites:

• Your organization must have Stripe payment processing set up
• Your Stripe Express Account must be fully configured and ready for disbursements
• Contact your Customer Success Manager to verify your payment setup is complete

Step-by-Step Setup:

1. Set Up Your Payment Account
   • Ensure your organization's Stripe account is connected and verified
   • Your Customer Success Manager will help you complete the Express Account setup
   • Once configured, you'll be able to accept payments through the platform
2. Enable Donations for Your Opportunity
   • When creating or editing an opportunity, you'll see options to require payment/donations
   • Set your required donation amount
   • The system will automatically calculate and add platform fees
3. Volunteer Registration Experience
   • When volunteers register, they'll see the donation amount clearly displayed
   • They can complete payment using a credit card through Stripe's secure payment system
   • Once payment is processed, their registration is confirmed
4. Managing Donations
   • View all donation transactions in your dashboard
   • Track which registrations have completed payment
   • Download reports of all donations received

To get started, contact your Customer Success Manager today to set up your payment processing account!