--- title: "Custom Reservations: Working with Corporate Partners" description: How to leverage custom reservations for corporate partnerships. --- [Skip to content](https://support.goldenvolunteer.com/knowledge_base/custom-reservations-working-together-with-corporate-partners#main-content) English Show submenu for translations [Support Request](https://support.goldenvolunteer.com/knowledge_base/kb-tickets/new?hsLang=en) [Customer Portal](https://support.goldenvolunteer.com/customer?hsLang=en) [![Golden Volunteer](https://support.goldenvolunteer.com/hs-fs/hubfs/Logo-Goldfish-RGB-1.png?width=171&height=50&name=Logo-Goldfish-RGB-1.png)](https://Goldenvolunteer.com) - [Blog](https://goldenvolunteer.com/blog/) - [Ebooks](https://goldenvolunteer.com/ebooks/) - [Webinars](https://goldenvolunteer.com/webinars/) - [Partner Directory](https://goldenvolunteer.com/partners/) - [Success Stories](https://goldenvolunteer.com/success-stories/) - [App for Volunteers](https://goldenvolunteer.com/volunteers-app/) - [Contact Golden](mailto:support@goldenvolunteer.com) Open main navigation Close main navigation - [Blog](https://goldenvolunteer.com/blog/) - [Ebooks](https://goldenvolunteer.com/ebooks/) - [Webinars](https://goldenvolunteer.com/webinars/) - [Partner Directory](https://goldenvolunteer.com/partners/) - [Success Stories](https://goldenvolunteer.com/success-stories/) - [App for Volunteers](https://goldenvolunteer.com/volunteers-app/) - [Contact Golden](mailto:support@goldenvolunteer.com) - English Show submenu for translations - [Support Request](https://support.goldenvolunteer.com/knowledge_base/kb-tickets/new) - [Customer Portal](https://support.goldenvolunteer.com/customer) - [Create a Support Request](https://support.goldenvolunteer.com/knowledge_base/kb-tickets/new) [Create a Support Request](https://support.goldenvolunteer.com/knowledge_base/kb-tickets/new?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [Golden Help Center](https://support.goldenvolunteer.com/knowledge_base?hsLang=en) 2. [Organizer Resources](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en) 3. [Managing Volunteers](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#managing-volunteers) October 16, 2026 # Custom Reservations: Working with Corporate Partners Nonprofits and corporations are able to work together on the Golden platform in a variety of ways. One particularly powerful way is for nonprofits to offer dedicated capacity in their opportunities to trusted corporate partners. Golden represents this dedicated capacity with custom reservations, which can be locked behind a required donation when needed by the nonprofit. ### Nonprofits: Making Custom Reservations The process of creating custom reservations is super quick. From the opportunity in your Dashboard, open Custom Reservations in the left navigation and click + Create New Custom Reservation. For step-by-step help, see Creating a Custom Reservation Across Multiple Time Slots. You can view a video to help answer questions before you begin: ***[Creating Custom Reservations](https://drive.google.com/file/d/1qYOC3wd_j7goVEKszCmQC4WLBo8KMWhI/view)*** Here are some tips and explanations for these fields: - Group Name: Start typing to search the groups already in your network. If the group is new, choose "Add new Partner" to create it, and it will become a corporate partner account in your network. Organizations without an aggregator license have no further access to manage these accounts. Reach out to support if you're interested in an aggregator license for increased visibility and control over these partners. **Important**: You can create multiple custom reservations for a single opportunity timeslot. Be aware that you should never have two matching entity names under the same timeslot. - Group Leader Email: We will email this individual (perhaps a CSR representative) with a special link allowing them to claim that organization account, see all upcoming and past custom reservations assigned to their organization, and unlock any custom reservations which require payment. - Time slots and spots: Choose one or more time slots and set how many spots to hold in each. Spots are held as soon as the reservation is created. If you need to, you can reserve past a time slot's capacity (you will see a warning), and that time slot will stay closed to public sign-up. A share link will be available (once unlocked, if a donation is required) for participants to claim these reserved spots. - **Donation**: If provided (which is only possible if your nonprofit is set up to accept disbursements), no participants will be able to claim any spots from this reservation until the required payment is made. Note that Golden will charge the payer a processing fee in addition to the amount you specify, and payments are non-refundable. - Requirements: People who claim a reserved spot go through the same steps as a regular registration, including waivers, parental consent for participants under 18, and any access restrictions. Authorized managers can choose to enforce or waive credential, background check, and motor vehicle record requirements for each reservation. When they are enforced, participants sign in or create an account and meet the requirements before claiming a spot. ### Corporations: Managing Your Reservations When a participating nonprofit has created a custom reservation designated for your company, check your email. We will have sent out a relevant communication to you with a special link that will allow you to access your company's dashboard. The link in that email opens your custom reservations page, where you can see all of your reservations across dates and time slots. From here, you will be able to unlock any custom reservations that require a donation in order to participate, see all of your upcoming custom reservations in one place, and obtain share links for your employees in order to claim these spots that have been reserved for you. - [FAQs](https://support.goldenvolunteer.com/knowledge_base/faqs?hsLang=en) - [Organizer Resources](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#main-content) - [Getting Started](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#getting-started) - [Opportunities](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#opportunities) - [Managing Volunteers](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#managing-volunteers) - [Insights](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#insights) - [Credentials](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#credentials) - 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