--- title: Blackbaud CRM Integration - Field Mapping Reference description: "Field mapping guide for Golden to Blackbaud CRM: participants sync to constituents, opportunities to jobs, registrations to assignments and timesheets." --- [Skip to content](https://support.goldenvolunteer.com/knowledge_base/golden-blackbaud-crm-mapping#main-content) English Show submenu for translations [Support Request](https://support.goldenvolunteer.com/knowledge_base/kb-tickets/new?hsLang=en) [Customer Portal](https://support.goldenvolunteer.com/customer?hsLang=en) [![Golden Volunteer](https://support.goldenvolunteer.com/hs-fs/hubfs/Logo-Goldfish-RGB-1.png?width=171&height=50&name=Logo-Goldfish-RGB-1.png)](https://Goldenvolunteer.com) - [Blog](https://goldenvolunteer.com/blog/) - [Ebooks](https://goldenvolunteer.com/ebooks/) - [Webinars](https://goldenvolunteer.com/webinars/) - [Partner Directory](https://goldenvolunteer.com/partners/) - [Success Stories](https://goldenvolunteer.com/success-stories/) - [App for Volunteers](https://goldenvolunteer.com/volunteers-app/) - [Contact Golden](mailto:support@goldenvolunteer.com) Open main navigation Close main navigation - [Blog](https://goldenvolunteer.com/blog/) - [Ebooks](https://goldenvolunteer.com/ebooks/) - [Webinars](https://goldenvolunteer.com/webinars/) - [Partner Directory](https://goldenvolunteer.com/partners/) - [Success Stories](https://goldenvolunteer.com/success-stories/) - [App for Volunteers](https://goldenvolunteer.com/volunteers-app/) - [Contact Golden](mailto:support@goldenvolunteer.com) - English Show submenu for translations - [Support Request](https://support.goldenvolunteer.com/knowledge_base/kb-tickets/new) - [Customer Portal](https://support.goldenvolunteer.com/customer) - [Create a Support Request](https://support.goldenvolunteer.com/knowledge_base/kb-tickets/new) [Create a Support Request](https://support.goldenvolunteer.com/knowledge_base/kb-tickets/new?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. 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[Blackbaud CRM](https://support.goldenvolunteer.com/knowledge_base/integrations?hsLang=en#blackbaud-crm) October 16, 2026 # Blackbaud CRM Integration - Field Mapping Reference This article provides specific mapping details for the integration from Golden into Blackbaud CRM. ### Participant → Constituent When a participant registers for an opportunity, Golden creates or updates a constituent record in Blackbaud CRM with the following field mappings: **Golden** → **Blackbaud CRM** - First Name → first\_name - Middle Name → middle\_name - Last Name → last\_name - Gender → gender (mapped as: "male" → "male", "female" → "female", "nonbinary" → "other", empty/none → "unknown") - Email → emailaddresses (with configurable email\_address\_type) - Phone → phones (with configurable phone\_type, includes number field) - Mailing Address → addresses (with configurable address\_type, includes address\_block, city, state, postcode, country) Additionally, Golden creates: - Alternate Lookup ID with the Golden Volunteer ID for easy cross-reference - Volunteer record linked to the constituent with emergency contact information (emergency\_contact\_name, emergency\_contact\_phone) ### Opportunity, Timeslot → Volunteer Opportunity Golden opportunities and timeslots are mapped to jobs and job occurrences in Blackbaud CRM: **Opportunity → Job:** - Opportunity Title + ID → name (formatted as "Title (OpportunityID)") - Full Description → description - Participant Rate → estimated\_value (converted from cents to dollars) **Timeslot → Job Occurrence:** - Opportunity Title + Start Date/Time → description - Time Type → type ("ongoing" for flexible opportunities, "one time" for scheduled) - Start Date/Time → start\_date, one\_start\_time (hour, minute) - End Date/Time → end\_date, one\_end\_time (hour, minute) - Maximum Participants → volunteers\_needed - Participant Rate → estimated\_value - Opportunity Location → location - Day of Week → day\_of\_week (calculated from start date, or "every day" for ongoing/ranged opportunities) ### Registration → Assignment When a participant registers for an opportunity, Golden creates an assignment in Blackbaud CRM connecting the participant with the job occurrence. When the registration is canceled, the assignment is deleted. **Mapping:** - Volunteer ID → volunteer\_id - Start Date → date - Job Occurrence ID → job\_occurrence\_id (nested in assignments array) ### Registration → Timesheet When a registration is marked as completed, Golden creates a timesheet in Blackbaud CRM to reflect the hours completed. **Mapping:** - Volunteer ID → volunteer\_id - Job Occurrence ID → job\_occurrence - Hours Completed → hours\_worked - Start Date → start\_date - End Date → end\_date - [FAQs](https://support.goldenvolunteer.com/knowledge_base/faqs?hsLang=en) - [Organizer Resources](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#main-content) - [Getting Started](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#getting-started) - [Opportunities](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#opportunities) - [Managing Volunteers](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#managing-volunteers) - 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