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How Do I Block a Participant?

Blocking a participant prevents them from registering for any of your organization's opportunities in the future. When you block a participant, they're automatically added to your organization's "**Blocked" group and will no longer be able to sign up for your events.

Steps to block a participant:

  1. Navigate to the opportunity where the participant is registered
  2. Find the participant in your registrations list
  3. Click on the participant's registration to view details
  4. Select "Cancel Registration" from the available actions
  5. In the cancellation modal, check the option to "Block Participant"
  6. Provide a reason for blocking (this will be sent to the participant)
  7. Click "Block Participant" to confirm

What happens when you block a participant:

When you block a participant, several things occur automatically:

  • Their current registration is canceled immediately
  • They're added to the "**Blocked" participant group in your organization
  • They receive a cancellation notification with the reason you provided
  • They're prevented from registering for any future opportunities with your organization
  • They will no longer receive notifications about the canceled event

Important notes:

  • Blocked participants are organized in a special "**Blocked" group that's automatically created for your organization
  • The blocking applies across all of your organization's opportunities, not just the one they were registered for
  • You can provide a reason for the block, which helps maintain clear communication and documentation
  • Blocking works for both completed and missed registrations - the participant's status will be preserved, but they'll be added to the blocked group

Managing blocked participants:

Once a participant is blocked, they're added to your organization's "**Blocked" participant group. You can view and manage blocked participants through your participant groups in the dashboard.

If you have any questions about blocking participants or managing your blocked participant group, please reach out to your Client Strategist or email support@goldenvolunteer.com.

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