How to Edit a Participant's Profile in the Organizer Dashboard
If someone makes an error in the future, it is possible to fix it themselves without needing to contact support, provided that the participant allows it. Here are the steps to make edits to a participant's profile:
Steps to Edit a Participant's Profile
- Sign into the organizer dashboard.
- Select "Participants" from the left-hand menu.
- Choose "Manage" from the drop-down menu.
- Search for and select the desired participant.
- Click the "Edit Profile" button in the top right corner.
- Note that participants can toggle a feature that prevents organizations from editing their information.
- Scroll down to the "Over or Under 18 years old" box.
- Select "Participant is over 18 years old."
- Input the correct date of birth for the participant.
- Click "Update" at the bottom right corner of the page to save changes.
If the participant has disabled the editing feature, you will need to contact support for assistance.