Collecting Payments and Donations in Golden

Before getting started with collecting payments, you'll need to make sure you have a Stripe account set up and connected to your Golden organization. You can create and connect one yourself from Settings > Donations (see Setting Up Your Stripe Account with Golden), or reach out to your Client Strategy Lead if you'd like help.

Golden offers multiple ways to collect payments from participants:

Custom Reservations with Payment

Custom Reservations allow you to collect payments for specialized participant opportunities. These payments are processed through Stripe and managed through your organization's disbursement account.

To set up payment collection for Custom Reservations, work with your Client Strategy Lead to configure the payment settings for your opportunity.

Fundraiser Opportunities

If your organization has access to the Fundraiser feature, you can create dedicated Fundraiser Opportunities to collect donations from participants. This feature is designed specifically for fundraising campaigns and donation collection.

Fundraiser Opportunities can be promoted through automated email communications, with donation links included in your participant outreach messages.

Viewing and Managing Payments

Once Stripe is connected, you can view and manage your payments in the Donations section of your Golden dashboard. Navigate to Settings > Donations to:

• View your account balance and pending balance
• See recent donation transactions
• Access your full Stripe dashboard for detailed payment information
• Configure disbursement settings

For questions about payment collection or to turn on these features for your organization, reach out to your Client Strategy Lead or email support@goldenvolunteer.com.