--- title: October Release Notes description: These release notes are the dated, scannable list of what changed. For the bigger picture and tips on getting the most from new features, see the monthly Golden Nuggets newsletter. 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[Golden Help Center](https://support.goldenvolunteer.com/knowledge_base?hsLang=en) 2. [Release Notes](https://support.goldenvolunteer.com/knowledge_base/release-notes?hsLang=en) October 14, 2026 # October Release Notes ## These release notes are the dated, scannable list of what changed. For the bigger picture and tips on getting the most from new features, see the quarterly Golden Nuggets newsletter. Entries from earlier releases show their date. This release makes signing up smoother for volunteers and gives admins more control over reservations, permissions, and accounting codes, if these features are included in your plan. Many changes came straight from your feedback. Smaller fixes, like a certificate that wouldn't load, are listed under "Under the hood" at the end. Each entry below says what changed and what it means for you. ### **Signing up, waivers, and credentials** #### Sign a waiver once, even without logging in **What changed:** When someone registers without logging in, we now save that they acknowledged the waiver. Guests also enter their details first, and the waiver appears after. **What it means for you:** Guest registrants are no longer asked to sign the same waiver again. Fewer repeat prompts means fewer abandoned sign-ups and fewer "why is it asking me again?" emails. #### Smoother sign-up on phones **What changed:** We improved how the new opportunity sign-up page works on mobile, specifically around the eligibility questions and timeslot selection. **What it means for you:** On a phone, the page now stays where it should as volunteers answer eligibility questions and pick a timeslot. Less scrolling back to find their place. #### Eligibility requirements and logged-out entry on the sign-up page (Sep 30) **What changed:** The opportunity sign-up page now shows eligibility requirements, and logged-out visitors get a clear entry point and call to action. **What it means for you:** Volunteers see up front what they need to sign up, whether or not they are logged in. #### A full-page credential experience for volunteers (Sep 30) **What changed:** Volunteers can review a package's requirements, complete a credential on its own full page, view a submitted or held credential, and see clear next steps after they submit. **What it means for you:** Volunteers can check where a submitted or held credential stands without contacting you. ### **Custom reservations** #### Clearer timeslots **What changed:** We cleaned up how timeslots appear when making a custom reservation, which was a common source of confusion. The timeslot picker now shows how many spots are left on that reservation, instead of the opportunity's overall capacity. **What it means for you:** Groups and individuals booking a custom reservation should have an easier time understanding which times are available and which one they picked. ### **Admin tools** #### Permissions that cascade through your hierarchy **What changed:** Permissions can now flow down through your organization's hierarchy. Role changes across child organizations are recorded in a change history. **What it means for you:** If your organization has multiple levels, such as a region with several local units beneath it, an admin given access at a higher level can automatically manage the levels below. No more granting the same person access one location at a time. #### Updated SMS consent wording and terms links (Oct 7) **What changed:** The SMS opt-in checkbox now includes message details (recurring messages, frequency, rates, and how to opt out) and links to SMS Terms and the Privacy Policy. It appears across registration, account, credentials, and check-in kiosk, and it starts unchecked. Organizations can also provide their own opt-in lead-in text. **What it means for you:** The updated wording applies only to organizations with the SMS add-on turned on. Everyone else keeps their current wording. If you are setting up SMS or resubmitting for carrier approval, reach out to your Golden Client Strategist about the add-on. #### SSO permission policy for dashboard sign-ins (Oct 7) **What changed:** Organizations that use SSO can now choose how roles are applied at sign-in: overwritten at every SSO login, or set only when someone first gains access. **What it means for you:** If your organizers adjust roles in the Dashboard, the second option keeps SSO from resetting those changes at the next login. Ask your Golden Client Strategist which option applies to your organization. #### Move a chapter within your hierarchy (Oct 7) **What changed:** Golden can now move a chapter (a local unit) to a new place in your organization hierarchy, with a preview of the impact, a history of moves, and an undo for eligible moves. **What it means for you:** If your structure changes, such as a unit joining a different region, ask your Golden Client Strategist to arrange the move. ### Under the hood Smaller fixes and behind-the-scenes improvements, newest first. - **Special characters display correctly in Opportunity names.** Names with characters like & or apostrophes were showing up as garbled code in the bell ringing Opportunity filter. They now look right there, and in timeslot, collection, and deposit results and searches. - **Certificates load for names with apostrophes.** Volunteers with an apostrophe in their name, like O'Brien or D'Angelo, couldn't load their certificate. That's fixed, including names with accented or non-English characters. - **Phone numbers work the same everywhere.** Phone number entry and validation now behave consistently across registration and guest forms, and emergency contact phone fields include a country selector. - **No more repeat waiver prompts in the portal.** The portal no longer asks volunteers to sign a waiver they have already signed. - **Default Rev/GL codes now save.** Editing an opportunity to use the default revenue or ledger code didn't take effect before. It does now. - **Pipeline view keeps participants (Oct 7).** Participants no longer go missing from the pipeline view after they re-open a credential. - **Custom reservations appear in bell ringing management (Sep 30).** They were missing from the table before. - **Maps open at a more useful zoom (Sep 30).** We fixed the location lookup behind the default map view and a bug that kept map pins from loading on a national portal. - **Deposit message corrected (Sep 30).** The New Revenue Record window no longer says that creating a deposit locks paid worker hours. It never did, so the message was wrong. - **No more sign-in loop on SSO portals (Sep 30).** SSO portals no longer loop on account pages when a volunteer is signed out. - **Credential expiration events (Sep 30).** When a credential expires, Golden now sends an expiration event to Customer.io, so email automations can respond to it. - **Multiple notification emails on bell ringing opportunities (Sep 30).** You can now add more than one email to the notification field. ### Questions or feedback? Many of these updates came straight from your feedback, so keep it coming. 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