---
title: Participant Registration Statuses
description: "Guide to 11 participant statuses: Registered, Awaiting Action, Pending, Completed, Checked-In/Out, Missed, Cancelled, Waitlisted, Needs Check, and more."
---

[Skip to content](https://support.goldenvolunteer.com/knowledge_base/what-are-the-different-registration-statuses-what-do-they-mean#main-content)

English

Show submenu for translations

[Support Request](https://support.goldenvolunteer.com/knowledge_base/kb-tickets/new?hsLang=en) [Customer Portal](https://support.goldenvolunteer.com/customer?hsLang=en)

[![Golden Volunteer](https://support.goldenvolunteer.com/hs-fs/hubfs/Logo-Goldfish-RGB-1.png?width=171&height=50&name=Logo-Goldfish-RGB-1.png)](https://Goldenvolunteer.com)

- [Blog](https://goldenvolunteer.com/blog/)
- [Ebooks](https://goldenvolunteer.com/ebooks/)
- [Webinars](https://goldenvolunteer.com/webinars/)
- [Partner Directory](https://goldenvolunteer.com/partners/)
- [Success Stories](https://goldenvolunteer.com/success-stories/)
- [App for Volunteers](https://goldenvolunteer.com/volunteers-app/)
- [Contact Golden](mailto:support@goldenvolunteer.com)

Open main navigation

Close main navigation

- [Blog](https://goldenvolunteer.com/blog/)
- [Ebooks](https://goldenvolunteer.com/ebooks/)
- [Webinars](https://goldenvolunteer.com/webinars/)
- [Partner Directory](https://goldenvolunteer.com/partners/)
- [Success Stories](https://goldenvolunteer.com/success-stories/)
- [App for Volunteers](https://goldenvolunteer.com/volunteers-app/)
- [Contact Golden](mailto:support@goldenvolunteer.com)
- English
  
  Show submenu for translations
- [Support Request](https://support.goldenvolunteer.com/knowledge_base/kb-tickets/new)
- [Customer Portal](https://support.goldenvolunteer.com/customer)
- [Create a Support Request](https://support.goldenvolunteer.com/knowledge_base/kb-tickets/new)

[Create a Support Request](https://support.goldenvolunteer.com/knowledge_base/kb-tickets/new?hsLang=en)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Golden Help Center](https://support.goldenvolunteer.com/knowledge_base?hsLang=en)
2. [Organizer Resources](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en)
3. [Managing Volunteers](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#managing-volunteers)

October 16, 2026

# Participant Registration Statuses

Golden uses a range of registration statuses so you can see exactly where each participant stands. The different statuses can be seen in the Opportunity detail page (this is the page you see once you click on an opportunity in the Opportunities tab on the left menu).

**Understanding Your Participant Statuses:**

**Registered:** The participant has fully registered and is using one of the capacity spots (if there was a limit chosen). No action needed with this status.

**Awaiting Action:** The participant has not yet fully completed the registration. You can hover over this term and it will display a helpful message explaining what is required from the participant before registration is finished. This status appears when:

- Parental consent is required but not yet provided
- Emergency contact information is needed
- Both parental consent and emergency contact information are required

**Pending:** The volunteer/organizer has not yet had their attendance confirmed. We will send an email notification to the organizer and the participant if we have not received indication. See more about participant attendance confirmation at "How do participants confirm their attendance?"

**Completed:** The participant has confirmed their attendance and logged hours for this participant opportunity.

**Checked-In:** The participant has checked-in via the Check-In Kiosk but has not yet checked-out. This status appears alongside other statuses (e.g., "Registered (Checked In)" or "Pending (Checked In)").

**Checked-Out:** The participant has checked-out of the Opportunity using the Kiosk. This "Checked-out" status will be updated to "Complete" about an hour or so after the Opportunity's scheduled End Time (why? Just in case someone inadvertently checks out, we give them a time window to check back in before they're logged as "Complete"). This status appears alongside other statuses (e.g., "Registered (Checked Out)").

**Missed:** The participant has been indicated, either by themselves or the Dashboard, that they did not attend.

Cancelled: The participant's registration has been cancelled, either by them or by an organizer.

Opportunity Cancelled: The organizer cancelled the time slot or the Opportunity, so the registration was cancelled automatically.

**Waitlisted:** The participant is on the waitlist for this opportunity. Generally, the waitlist is first come, first served, so participants are removed from the waitlist in the order in which they were added.

**Needs Check:** The participant needs to complete a background check or motor vehicle record check before they can fully participate. This status may show additional details:

- "Needs Check - Not Started" indicates the participant hasn't begun their check yet
- "Needs Check - Pending" indicates the check is currently being processed

**Not Selected:** The participant was not selected in the selection process for a waitlisted opportunity.

**Expired:** The participant's registration spot has expired (typically used for time-sensitive registrations or reservations).

**Questions?** Contact us at [support@goldenvolunteer.com](mailto:support@goldenvolunteer.com)

- [FAQs](https://support.goldenvolunteer.com/knowledge_base/faqs?hsLang=en)
- [Organizer Resources](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#main-content)

    - [Getting Started](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#getting-started)
    - [Opportunities](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#opportunities)
    - [Managing Volunteers](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#managing-volunteers)
    - [Insights](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#insights)
    - [Credentials](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#credentials)
    - [Best Practices](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#best-practices)
    - [Donations at Registration](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#donations-at-registration)
    - [Email](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#email)
- [Volunteer Resources](https://support.goldenvolunteer.com/knowledge_base/volunteer-resources?hsLang=en#main-content)

    - [General](https://support.goldenvolunteer.com/knowledge_base/volunteer-resources?hsLang=en#general)
    - [Opportunities](https://support.goldenvolunteer.com/knowledge_base/volunteer-resources?hsLang=en#opportunities)
    - [Profile](https://support.goldenvolunteer.com/knowledge_base/volunteer-resources?hsLang=en#profile)
    - [Privacy Settings](https://support.goldenvolunteer.com/knowledge_base/volunteer-resources?hsLang=en#privacy-settings)
    - [Golden App](https://support.goldenvolunteer.com/knowledge_base/volunteer-resources?hsLang=en#golden-app)
- [General Information](https://support.goldenvolunteer.com/knowledge_base/general-information?hsLang=en#main-content)

    - [FAQ](https://support.goldenvolunteer.com/knowledge_base/general-information?hsLang=en#faq)
    - [About Golden](https://support.goldenvolunteer.com/knowledge_base/general-information?hsLang=en#about-golden)
    - [Plans & Pricing](https://support.goldenvolunteer.com/knowledge_base/general-information?hsLang=en#plans-pricing)
    - [Privacy, Security, & Safety](https://support.goldenvolunteer.com/knowledge_base/general-information?hsLang=en#privacy-security-safety)
- [Updates + Improvements](https://support.goldenvolunteer.com/knowledge_base/updates-improvements?hsLang=en#main-content)

    - [Golden Updates](https://support.goldenvolunteer.com/knowledge_base/updates-improvements?hsLang=en#golden-updates)
- [Integrations](https://support.goldenvolunteer.com/knowledge_base/integrations?hsLang=en#main-content)

    - [Blackbaud Altru](https://support.goldenvolunteer.com/knowledge_base/integrations?hsLang=en#blackbaud-altru)
    - [Other Tools](https://support.goldenvolunteer.com/knowledge_base/integrations?hsLang=en#other-tools)
    - [Blackbaud CRM](https://support.goldenvolunteer.com/knowledge_base/integrations?hsLang=en#blackbaud-crm)
    - [Virtuous](https://support.goldenvolunteer.com/knowledge_base/integrations?hsLang=en#virtuous)
- [Getting started](https://support.goldenvolunteer.com/knowledge_base/getting-started?hsLang=en)
- [Troubleshooting](https://support.goldenvolunteer.com/knowledge_base/troubleshooting?hsLang=en)
- [Release Notes](https://support.goldenvolunteer.com/knowledge_base/release-notes?hsLang=en)

 

[![Golden](https://goldenvolunteer.com/wp-content/themes/goldenpress/assets/images/golden-logo.svg)](https://goldenvolunteer.com)

- [![](https://goldenvolunteer.com/wp-content/themes/goldenpress/assets/images/instagram.svg) Instagram](https://www.instagram.com/goldenapp/)
- [![](https://goldenvolunteer.com/wp-content/themes/goldenpress/assets/images/linkedin.svg) LinkedIn](https://www.linkedin.com/company/golden/)
- [![](https://goldenvolunteer.com/wp-content/themes/goldenpress/assets/images/facebook.svg) Facebook](https://www.facebook.com/goldenvolunteerapp)
- [![](https://goldenvolunteer.com/wp-content/themes/goldenpress/assets/images/youtube.svg) YouTube](https://youtube.com/channel/UCAHj5HSR-MT_hHq5FG_eomg)

[Volunteer Portal](https://portal.goldenvolunteer.com/)

![Microsoft Partner](https://goldenvolunteer.com/wp-content/themes/goldenpress/assets/images/microsoft-partner-badge.webp) ![Blackbaud Technology Partner](https://goldenvolunteer.com/wp-content/themes/goldenpress/assets/images/blackbaud-partner-badge.webp) ![AWS Partner](https://goldenvolunteer.com/wp-content/themes/goldenpress/assets/images/aws-partner.webp) ![Salesforce Partner](https://goldenvolunteer.com/wp-content/themes/goldenpress/assets/images/salesforce-partner.webp) ![SOC2](https://goldenvolunteer.com/wp-content/themes/goldenpress/assets/images/soc2-badge.webp)

### [Platform](https://goldenvolunteer.com/platform/)

- [Recruitment](https://goldenvolunteer.com/platform/recruitment/)
- [Fundraising AI](https://goldenvolunteer.com/platform/fundraising-ai/)
- [Reporting](https://goldenvolunteer.com/platform/reporting/)
- [Communication](https://goldenvolunteer.com/platform/communication/)
- [Scheduling](https://goldenvolunteer.com/platform/scheduling/)
- [API](https://goldenvolunteer.com/platform/api/)
- [Credentials](https://goldenvolunteer.com/platform/credentials/)
- [Day of Service](https://goldenvolunteer.com/platform/day-of-service/)
- [Signature Events](https://goldenvolunteer.com/platform/signature-events/)
- [Background Checks & Waivers](https://goldenvolunteer.com/platform/background-checks-and-waivers/)
- [Automated Tracking](https://goldenvolunteer.com/platform/automated-tracking/)

### Customers

- [Nonprofits](https://goldenvolunteer.com/customers/nonprofits/)
- [Animal Welfare](https://goldenvolunteer.com/customers/animal-welfare/)
- [Healthcare](https://goldenvolunteer.com/customers/healthcare/)
- [K12 + Higher Education](https://goldenvolunteer.com/customers/education/)
- [Food Banks](https://goldenvolunteer.com/customers/food-banks/)
- [Human Services](https://goldenvolunteer.com/customers/human-services/)
- [United Way](https://goldenvolunteer.com/united-way/)
- [CSR](https://goldenvolunteer.com/csr/)
- [Public Service](https://goldenvolunteer.com/public-service/)
- [Disaster Relief](https://goldenvolunteer.com/disaster-relief/)

### Resources

- [Blog](https://goldenvolunteer.com/blog/)
- [Ebooks](https://goldenvolunteer.com/ebooks/)
- [Webinars](https://goldenvolunteer.com/webinars/)
- [Partner Directory](https://goldenvolunteer.com/partners/)
- [Success Stories](https://goldenvolunteer.com/success-stories/)
- [App for Volunteers](https://goldenvolunteer.com/volunteers-app/)
- [Support Center ↗](https://support.goldenvolunteer.com?hsLang=en)

### Integrations

- [Salesforce](https://goldenvolunteer.com/salesforce/)
- [Microsoft Dynamics](https://goldenvolunteer.com/microsoft-dynamics/)
- [Virtuous](https://goldenvolunteer.com/virtuous/)
- [NationBuilder](https://goldenvolunteer.com/nationbuilder/)
- [Blackbaud](https://goldenvolunteer.com/blackbaud/)

### Company

- [About us](https://goldenvolunteer.com/about/)
- [Original Research](https://goldenvolunteer.com/original-research/)
- [Pricing](https://goldenvolunteer.com/pricing/)
- [Press + Media](https://goldenvolunteer.com/press/)
- [Demo](https://goldenvolunteer.com/demo/)
- [Referrals](https://goldenvolunteer.com/referrals/)
- [Sign in ↗](https://dashboard.goldenvolunteer.com/auth/login?_gl=1*1nlzdqn*_gcl_au*NDU1MDMyNzkuMTc2MTY2NjI3NA..)

### Compare Golden

- [Golden vs Volgistics](https://goldenvolunteer.com/golden-vs-volgistics/)
- [Golden vs VolunteerHub](https://goldenvolunteer.com/golden-vs-volunteerhub/)

1 Inc. © 2026 - all rights reserved | [Terms](https://goldenvolunteer.com/terms-of-service/) & [Privacy](https://goldenvolunteer.com/privacy-policy/)