--- title: Team Member Permissions description: A description of permissions for team members. --- [Skip to content](https://support.goldenvolunteer.com/knowledge_base/what-permissions-do-owners-have-in-golden#main-content) English Show submenu for translations [Support Request](https://support.goldenvolunteer.com/knowledge_base/kb-tickets/new?hsLang=en) [Customer Portal](https://support.goldenvolunteer.com/customer?hsLang=en) [![Golden Volunteer](https://support.goldenvolunteer.com/hs-fs/hubfs/Logo-Goldfish-RGB-1.png?width=171&height=50&name=Logo-Goldfish-RGB-1.png)](https://Goldenvolunteer.com) - [Blog](https://goldenvolunteer.com/blog/) - [Ebooks](https://goldenvolunteer.com/ebooks/) - [Webinars](https://goldenvolunteer.com/webinars/) - [Partner Directory](https://goldenvolunteer.com/partners/) - [Success Stories](https://goldenvolunteer.com/success-stories/) - [App for Volunteers](https://goldenvolunteer.com/volunteers-app/) - [Contact Golden](mailto:support@goldenvolunteer.com) Open main navigation Close main navigation - [Blog](https://goldenvolunteer.com/blog/) - [Ebooks](https://goldenvolunteer.com/ebooks/) - [Webinars](https://goldenvolunteer.com/webinars/) - [Partner Directory](https://goldenvolunteer.com/partners/) - [Success Stories](https://goldenvolunteer.com/success-stories/) - [App for Volunteers](https://goldenvolunteer.com/volunteers-app/) - [Contact Golden](mailto:support@goldenvolunteer.com) - English Show submenu for translations - [Support Request](https://support.goldenvolunteer.com/knowledge_base/kb-tickets/new) - [Customer Portal](https://support.goldenvolunteer.com/customer) - [Create a Support Request](https://support.goldenvolunteer.com/knowledge_base/kb-tickets/new) [Create a Support Request](https://support.goldenvolunteer.com/knowledge_base/kb-tickets/new?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [Golden Help Center](https://support.goldenvolunteer.com/knowledge_base?hsLang=en) 2. [Organizer Resources](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en) October 16, 2026 # Team Member Permissions At Golden, you can customize the level of permissions each team member has within your organization. There are five different permission levels, each with varying access to features and functionality in the platform. If your organization has Roles-Based Permissions turned on, you will assign roles instead of these levels. Admin, Writer, Reader, and Opportunity Manager become legacy roles that existing users keep but that can't be given to anyone new. Learn more in [Roles-Based Permissions](https://support.goldenvolunteer.com/knowledge_base/take-control-of-your-dashboard-with-roles-based-permissions?hsLang=en). ### Permission Levels Overview Golden offers the following permission levels (listed from highest to lowest access): 1. **Owner** - The highest level of permission, typically held by the person who created the Golden account for the organization 2. **Admin** - Full administrative access to manage users and settings 3. **Writer** - Can create and edit content with data export capabilities 4. **Reader** - View-only access to organization information 5. **Opportunity Manager** - Specialized role for managing specific opportunities (available with specific feature access) --- ### Owner Permissions Owners have the highest level of permission settings in Golden. They are typically the first person who created the Golden account for the organization. **Navigation & Features Access:** - ✅ Overview page - ✅ All Opportunities features (view, create, edit, manage) - ✅ Credentials management (if enabled for your organization) - ✅ Participants management - ✅ Insights and analytics - ✅ My Network features - ✅ All Settings pages including billing and integrations **User Management:** - ✅ Invite new users to the organization - ✅ Change any other user's permission level - ✅ Remove users from the organization (except for other Owners) - ✅ Transfer ownership to another user - ✅ Resend invitation emails to pending users **Data Management:** - ✅ Export data from opportunities, participants, and insights - ✅ View and download all reports **Organization Settings:** - ✅ Modify organization profile and branding - ✅ Configure integrations with external systems - ✅ Manage billing and subscription - ✅ Configure web tools and portal settings - ✅ Access outbox and communication tools --- ### Admin Permissions Admins have extensive access to manage the organization but cannot transfer ownership. Admins also can't award or override credentials. Only the Owner and users with the Credential Overrides role can do that. **Navigation & Features Access:** - ✅ Overview page - ✅ All Opportunities features (view, create, edit, manage) - ✅ Credentials management (if enabled for your organization) - ✅ Participants management - ✅ Insights and analytics - ✅ My Network features - ✅ All Settings pages including billing and integrations **User Management:** - ✅ Invite new users to the organization - ✅ Change any user's permission level (except for Owners) - ✅ Remove users from the organization (except for Owners) - ❌ Cannot transfer ownership - ✅ Resend invitation emails to pending users **Data Management:** - ✅ Export data from opportunities, participants, and insights - ✅ View and download all reports **Organization Settings:** - ✅ Modify organization profile and branding - ✅ Configure integrations with external systems - ✅ Manage billing and subscription - ✅ Configure web tools and portal settings - ✅ Access outbox and communication tools --- ### Writer Permissions Writers can create and manage content with the ability to export data. **Navigation & Features Access:** - ✅ Overview page - ✅ View all opportunities - ✅ Create and edit opportunities - ✅ Curate opportunities - ✅ Participants management (view and edit) - ✅ Insights and analytics - ✅ My Network features (view) - ❌ Cannot access Settings - ❌ Cannot access Credentials **User Management:** - ❌ Cannot access user management features **Data Management:** - ✅ Export data from opportunities, participants, and insights - ✅ View and download reports **Organization Settings:** - ❌ Cannot modify organization settings - ❌ Cannot access billing or integrations --- ### Reader Permissions Readers have view-only access to organization information. **Navigation & Features Access:** - ✅ Overview page - ✅ View all opportunities - ✅ Draft opportunities (but cannot publish them) - ✅ View participants - ❌ Cannot access Insights - ✅ My Network features (view) - ❌ Cannot access Settings - ❌ Cannot access Credentials **User Management:** - ❌ Cannot access user management features **Data Management:** - ❌ Cannot export data - ❌ Cannot download reports **Organization Settings:** - ❌ Cannot modify organization settings - ❌ Cannot access billing or integrations --- ### Opportunity Manager Permissions The Opportunity Manager role is a specialized permission level that may be available for your organization. This role is designed for team members who need to manage specific opportunities without full Writer access. **Note:** Opportunity Manager permissions are only available if your organization has this feature enabled. Contact your Client Strategy Lead or email [support@goldenvolunteer.com](mailto:support@goldenvolunteer.com) to learn more about enabling this role. --- If you have any questions about permissions, please feel free to reach out to your Client Strategy Lead or email [support@goldenvolunteer.com](mailto:support@goldenvolunteer.com). --- - [FAQs](https://support.goldenvolunteer.com/knowledge_base/faqs?hsLang=en) - [Organizer Resources](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#main-content) - [Getting Started](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#getting-started) - [Opportunities](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#opportunities) - [Managing Volunteers](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#managing-volunteers) - [Insights](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#insights) - [Credentials](https://support.goldenvolunteer.com/knowledge_base/organizer-resources?hsLang=en#credentials) - 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